We are legally required to protect the privacy of your
health information. We call this information protected health information, or
PHI for short, and it includes information that can be used to identify you that
we created or received about your past, present, or future health or condition,
the provision of health care to you, or the payment of this health care. We must
provide you with this notice about our privacy practices that explain how, when,
and why we use and disclose any more of your PHI than is necessary to accomplish
the purpose of the use or disclosure. We are legally required to follow the
privacy practices that are described in this notice. However, we reserve the
right to change the terms of this notice and our privacy policies at any given
time. Any changes will apply to the PHI we currently have in place. Before we
make an important change to our policies, we will promptly post a notice in the
reception area of our offices. You may also request a copy of this notice from
the contact person listed in Section VI, below, at any time.
We use and disclose health information for many
different reasons. For some of these uses or disclosures, we need your specific
authorization below, we describe the different categories of our uses and
disclosures and give you some examples of each category.
We may disclose your
PHI to physicians, nurses, medical students, and other health care personnel who
provide you with health care services or who are involved in your care. For
example, if you're being treated for a hand injury and need physical therapy, we
may disclose your PHI to the physical rehabilitation department in order to
coordinate your care.
We may use and disclose your PHI in order to bill and collect payment for the
treatment and services provided to you. For example, we may provide the
necessary PHI to your insurance company so that the claim for services provided
(i.e. surgery) will be processed.
In order to help us run our practice more efficiently and
provide better patient care, we may use and disclose your PHI to Business
Associates to use or disclose your information to provide a service for our
medical practice, such as our credentialing company, who provides with data
management on our behalf.
For example, we make disclosures when a law requires that
we report information to government agencies and law enforcement personnel about
victims of abuse, neglect, or domestic violence; when dealing with gunshot and
other wounds; or when ordered in a judicial or administrative proceeding.
For examples, we report
information about births, deaths, and various diseases to government officials
in charge of collecting that information, and we provide coroners, medical
examiners, and funeral directors necessary information relating to an
individual's death.
For
example, we will provide information to assist the government when it
conducts an investigation or inspection of a health care provider or
organization.
If we are
notified by an organ procurement organization to assist them in organ, or tissue
donation, and transplants.
In
certain circumstances, we may provide PHI in order to conduct medical research.
In order to avoid a serious threat to the
health or safety of a person or the public, we may provide PHI to law
enforcement personnel or persons able to prevent or lessen such harm.
We may disclose PHI
of military personnel and veterans in certain situations. And we may disclose
PHI for national security purposes, such as protecting the president of the
United States or conducting intelligence operations.
We may provide PHI in order to comply with
workers compensation laws.
We may use PHI to provide
appointment reminders or give you information about treatment reminders or give
you information about treatment alternatives or other health care services we
offer. At this time, our office does NOT send out appointment reminders.
We may include your name, location
in this facility, general condition, and religious affiliation in our patient
directory for use by clergy and visitors who ask for you by name unless you
object in whole or in part. The opportunity to consent may be obtained
retroactively in emergencies. WE DO NOT PARTICIPATE IN PATIENT DIRECTORIES! This
is for a hospital or nursing home type facility.
We may provide your PHI to a family member,
friend, or other person that you indicate is involved in your care or the
payment of your health care, unless you object in whole or in part. The
opportunity to consent may be obtained retroactively in emergency situations.
In any other situation not described in Sections III A,
B, and C, above, we will ask for your written authorization before using or
disclosing any of your PHI. Our office requires a signed authorization for the
release of any records to yourself or anyone you designate before we will
release the records, for example to your attorney, a family physician, or
employer.
You have the following rights with respect to your PHI:
You have the
right to ask that we limit how we use and disclose you PHI. We will consider
your request but are not legally required to accept it. If we accept your
request, we will put any limits in writing and abide by them except in emergency
situations. You may not limit the uses and disclosures that we are legally
required or allowed to make.
You have the right to ask that we sent information to you to an
alternate address (for example your work address or PO Box rather than your
home). We must agree to your request so long as we can easily provide it in the
format you request.
In most cases, you have the right to look at or get copies of your
PHI that we have, but you must make the request in writing. We will respond to
your request within 30 days after receiving your written request. Our office
charges $30.00 for the first 10 pages, pages 11-60 $1.00 per page, and the pages
61-400 are .50 c a page.
You have the right to get a list of instances
in which we have disclosed your PHI. The list will not include uses or
disclosures that you have already consented to, such as those made for
treatment, payment, or health care operations, directly to you, or to your
family. This list also won't include uses and disclosures made for national
security purposes, to corrections or law enforcement personnel, or before April
14, 2003. We will respond within 60 days of receiving your request. The list we
will give you will include disclosures made in the last six years unless you
request a shorter time. We will provide you with this list at no charge, but if
you make more than one request in the same year, we will charge you $5.00 for
each additional request.
If you believe that there is a mistake in your PHI or that a piece
of important information is missing, you have the right to request that we
correct the existing information or add the missing information You must provide
the request and the reason for your request in writing. We will respond within
60 days of the request. We may deny your request in writing if the PHI is (i)
correct and complete, (ii) not created by us, (iii) not allowed to be disclosed,
(iv) not part of our records, (v) not changing a medical condition or diagnosis.
Our written denial will state the reasons for the denial and explain your right
to file a written statement of disagreement with the denial. If you do not file
one, you have the right to request that your request and our denial be attached
to all future disclosures of your PHI. If we approve your request, we will make
the change to your PHI, tell you that we have done it, and tell others that need
to know about the change to your PHI.
If you think
that we may have violated your privacy rights, or you disagree with the decision
we made about access to your PHI, you may file a complaint with the person
listed in Section VI below. You may also send a written complaint to the
Secretary of the Department of Health and Human Services. We will take NO
retaliatory action against you if you file a complaint about our privacy
practices.
If you have any questions about
this notice or any complaints about our privacy practices, or would like to know
how to file a complaint with the Secretary of the Department of Health and Human
Services, please contact Jana Allen-Martin, Office Manager, 14887 Southwest
Freeway, Sugar Land, Texas 77478, 281/5658099.
This notice went into
effect on April 14, 2003.